SumTotal Integrates with ServiceNow Learning Posts to Meet Learners Where They Are

Training embedded and delivered directly within ServiceNow workflows increases productivity and reduces barriers to learning.

BOSTON – December 1, 2021SumTotal Systems, a Skillsoft(NYSE: SKIL) company, has announced a new integration with ServiceNow Learning Posts, enabling learning and training content to be assigned directly into ServiceNow workflows. ServiceNow and SumTotal customers can now deliver learning at the precise moment of need, empowering administrators and managers to assign, embed, and provide critical learning and training to employees.

Category leaders across the world’s most complex and highly regulated industries rely on SumTotal’s learning-centric talent development platform to ensure their businesses maintain training and compliance standards. With the ServiceNow Learning Posts integration, organizations can seamlessly embed training into any existing workflow, including required security and data privacy training upon requesting a new laptop, resulting in more effective and efficient compliance processes and enabling learning in the flow of work.

“Access to learning and development opportunities has never been more critical and important to today’s workforce. As team members are tasked with more responsibilities, organizations seek to deliver training in a manner that drives productivity and keeps learners in their natural workflows,” said Morné Swart, Vice President, Global Product Strategy and Transformation, SumTotal. “Through this integration, customers are empowered to remove unnecessary barriers, adapt quickly to changing conditions, and enable their teams to receive training, learning, and development programs in the flow of work.”

Designed to increase training completion rates, this integration removes the obstacle of switching between platforms and learning ecosystems and streamlines access to training and compliance tasks in the flow of work. Within ServiceNow, administrators and managers can assign any content available through SumTotal’s learning management system, including learning assets from all content providers, including the organization’s custom content. Additionally, SumTotal seamlessly tracks course completion data for compliance reporting.

Developed by ServiceNow and leveraging SumTotal’s extensive library, the integration also provides a deep range of functionality, including the ability for employees to search for and select content from the entirety of their organization’s SumTotal Learning Management catalog from within ServiceNow.

Learn more about this SumTotal integration, available in the ServiceNow Store and in SumTotal’s App Marketplace.

About SumTotal
SumTotal provides a unified, comprehensive Learning and Talent Development suite that delivers measurable impact across the entire employee lifecycle. With SumTotal, organizations can build a culture of learning that is critical to growth, success, and business sustainability. SumTotal’s award-winning technology provides talent acquisition, onboarding, learning management, and talent management solutions across some of the most innovative, complex, and highly regulated industries, including technology, airlines, financial services, healthcare, manufacturing, and pharmaceuticals.

SumTotal partners with many leading global organizations, including a number of Fortune 500 companies. SumTotal’s Talent Development suite supports learning and talent management initiatives for their customers and offers measurable impact across the entire employee lifecycle. Learn more at

About Skillsoft
Skillsoft (NYSE: SKIL) is a global leader in corporate digital learning, focused on transforming today’s workforce for tomorrow’s economy. The Company provides enterprise learning solutions designed to prepare organizations for the future of work, overcome critical skill gaps, drive demonstrable behavior change, and unlock the potential in their people. Skillsoft offers a comprehensive suite of premium, original, and authorized partner content, including one of the broadest and deepest libraries of leadership & business skills, technology & developer, and compliance curricula. With access to a broad spectrum of learning options (including video, audio, books, bootcamps, live events, and practice labs), organizations can meaningfully increase learner engagement and retention. Skillsoft’s offerings are delivered through Percipio, its award-winning, AI-driven, immersive learning platform purpose-built to make learning easier, more accessible, and more effective. Learn more at

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James Gruskin

Caitlin Leddy