DUKE ENERGYDownload PDF
“Instead of keeping learning in a silo, we had a vision to incorporate training into the day-to-day work of our employees. SumTotal’s open architecture and ability to integrate with other solutions allowed us to achieve those goals."
Al Sweney, Senior IT Business Consultant
Duke Nuclear is part of Duke Energy Corporation (NYSE: DUK), a Fortune 250 business and the largest electric power holding company in the country. It operates 11 nuclear units at six sites in the southeastern U.S. Duke Energy’s existing learning management systems (LMS) lacked the key functionality needed to manage training, enforce prerequisites, and manage certifications. Demonstrating that employees are qualified to perform their duties is crucial to a company like Duke, as failing to do so can lead to substantial penalties or even plant closure. The company elected to reevaluate its existing systems and processes for all aspects of training, including onboarding.
HOW SUMTOTAL HELPED
Duke Nuclear implemented SumTotal Learning Management and integrated it with 14 internal and external business systems to incorporate training into an employee’s daily activity. Now all onboarding, ongoing training, and helping employees complete their daily activities is incorporated in Duke Energy’s LMS.
After implementing SumTotal, Duke Energy was able to:
- Decrease compliance costs and risks associated with scheduling employees who aren't qualified for specific tasks
- Improve safety protocols by linking their LMS with security and other business systems
- Reduce the average number of training activities needed to onboard independent contractors from 25 to 2
- Eliminate redundant training that was costly and time-intensive