Technology supports more than 50,000 globally dispersed learners across multiple countries in ten different languages
BOSTON, MA, October 18, 2017 – SumTotal Systems, a Skillsoft group company and the leading provider of talent management solutions, today announced that Corning is transforming its talent development processes by partnering with SumTotal to implement innovative learning programs that are globally inclusive, scalable and ready to meet the needs of the organization’s modern workers.
As a world leader in manufacturing with 50,000 users globally dispersed, Corning must adhere to data privacy requirements of multiple countries. Using SumTotal, employees can meet the necessary criteria by choosing from thousands of learning activities across a variety of delivery methods. In addition, the use of the technology has been further expanded to include all functional business units including human resources, product development and IT as part of its digital transformation project.
“We have employees that span the generations, from Millennials through Baby Boomers and with SumTotal, we are able to employ talent development and learning best practices that fit with Corning’s unique needs and culture,” said Amy Friend, Manager of Learning Technologies Work Development and Learning at Corning. “Using SumTotal has helped us advance a talent development culture that allows us to innovate with best practices, while also keeping us competitive globally for the best talent.”
To improve the experience for salaried and hourly employees across the organization, Corning surveyed regional leaders, managers, training administrators and learners and held usability labs to take advantage of the SumTotal Learn configurability. Additionally, Corning leveraged the Skillsoft Content relationship to increase learning opportunity awareness by promoting learning initiatives through multiple communication channels.
As a result, Corning created the Corning Learning Central, a portal that provides click to learn capabilities for a given activity. This helped Corning avoid 600 hours of deployment time for user training and change management for administrators and end-users. They are also experiencing higher than average participation and completion rates and reduced need from their support team – from 1.3% to less than .5%.
“Like many of our clients, Corning requires a unique Learning and Talent development solution that spans their multi-generational workforce – SumTotal delivers for that unique culture,” said Bill Donoghue, chairman and CEO of the Skillsoft group. “Our technology and approach to innovation drives best practice, consumer-led, intuitive user experiences, and the global competitive edge our clients and their employees desire.”
As a result of the success internally, Corning is now looking to expand to support external users such as customers and channel partners.
About SumTotal Systems
SumTotal Systems, LLC, a Skillsoft Company, is the world’s only unified Human Capital Management Solution. SumTotal’s award-winning Talent Management Suite enables companies to attract, know, mobilize, develop, progress and reward their workforce. SumTotal is continuously innovating to best meet the market challenges of attracting, retaining, developing and engaging the multi-generational workforce. The Talent Expansion Suite includes three key components – Talent, Learn and Work. www.sumtotalsystems.com
Corning (www.corning.com) is one of the world’s leading innovators in materials science, with a 166-year track record of life-changing inventions. Corning applies its unparalleled expertise in glass science, ceramics science, and optical physics along with its deep manufacturing and engineering capabilities to develop category-defining products that transform industries and enhance people’s lives. Corning succeeds through sustained investment in RD&E, a unique combination of material and process innovation, and deep, trust-based relationships with customers who are global leaders in their industries.
Corning’s capabilities are versatile and synergistic, which allows the company to evolve to meet changing market needs, while also helping our customers capture new opportunities in dynamic industries. Today, Corning’s markets include optical communications, mobile consumer electronics, display technology, automotive, and life sciences vessels. Corning’s industry-leading products include damage-resistant cover glass for mobile devices; precision glass for advanced displays; optical fiber, wireless technologies, and connectivity solutions for state-of-the-art communications networks; trusted products to accelerate drug discovery and delivery; and clean-air technologies for cars and trucks.