Based on SumTotal’s own award-winning internal talent management program, this kit provides tips, tools, and templates to help you learn from our success. Find out how, in one short year, we

  • Increased our customer reference base 120%
  • Reduced onboarding time 75%
  • Improved employee retention 73%
  • Reduced customer issue escalations 60%

Includes 5 quick tips for making your talent management initiative work!
"We’re pleased to recognize SumTotal as a 2007 Learning Leader. This organization really ‘walks the walk’ when it comes to talent management — it designed and implemented a development initiative for its own employees that greatly improved customer service and — at the same time — had a high positive impact on specific competencies and retention of customer-facing employees."
- Josh Bersin, President, Bersin & Associates


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