Retail

Retailers have been dramatically impacted by the recent recession as consumers have pulled back on spending across the board, especially for non-essential goods. The retail industry which emerges from the recession may very well be different from the one that entered it, as consumers will be more cautious (less likely to debt-finance their purchases) and have less to spend as they both save more and continue to pay down existing debt.

Despite the economic situation, the need to more efficiently manage the talent pipeline and attract and retain the “right” talent (e.g., those with the proper skills and level of proficiency, as well as those that are deeply customer focused) has never been greater. Retailers that attract the best talent and efficiently hire them, rapidly train them, retain them by providing advancement and development opportunities, compensate them appropriately, and all the while align employees’ efforts to broader organizational strategies, will not only survive but thrive with distinct competitive advantage.

SumTotal for Retail provides a unique combination of enterprise-class strategic Human Capital Management solutions, content, and professional services to cost effectively address the specific needs of global retailers.