Healthcare

Healthcare organizations face some of the most complex talent management challenges of any industry - from balancing the need to control medical staffing costs while still delivering high-quality care to managing a unique set of healthcare compliance requirements that include federal and state healthcare laws and healthcare regulations. As a result, healthcare companies have complex workforce management, and healthcare training program certification and healthcare data reporting requirements. Finally, with high turnover rates in key clinical roles, healthcare organizations need to focus on employee engagement, employee satisfaction and employee development to help them retain employees and develop the next generation of leaders.

Today, SumTotal helps over 100 of the world’s leading healthcare organizations to increase their employee retention rate and develop effective employee training plans. SumTotal has unmatched experience managing complex healthcare compliance, healthcare talent and healthcare workforce management processes to meet the evolving needs of world-class healthcare organizations.

Complete Learning Management & Talent Management Capabilities for the Healthcare Industry

• Effective, Efficient Healthcare Compliance Solution: SumTotal’s strategic human capital management (HCM) solution for healthcare companies can help healthcare companies plan, execute and track all compliance training for the complete set of federal and state healthcare laws and healthcare regulations. This includes executing and tracking required healthcare compliance certification & accreditation requirements directly from within the healthcare software solution.
• Complete, End-to-End HCM for Healthcare Software Solution: SumTotal provides a single, unified human capital management software solution that manages the entire spectrum of HCM processes. From core HR processes and information to complete talent management, learning management, and workforce management processes – all with a single user experience and centralized administration.
• Available Anytime, Anywhere: Healthcare organizations have a workforce that may not always have access to a computer but still requires access to their HCM software applications. To meet this need, key parts of SumTotal’s human capital management solution for healthcare organizations are available to be accessed anywhere via the Apple iPad tablet or on a mobile phone. In addition, the SumTotal healthcare software solution is global – with support for 29 languages and deployed to over 162 countries.
• Complete Support for Healthc are Training Technology Standards: Because SumTotal has served many leading healthcare organizations, our Learning Management software solution for healthcare includes complete support for today’s most often used learning content management standards – including SCORM compliance and AICC compliance standards. In addition, healthcare learning content can be built using most industry standard course development software tools.
• Structured Healthcare Training Promoting High Performance SumTotal’s on-the-job healthcare training capabilities provide a structured healthcare training model and consistent feedback to provide learners the tools they need to be successful.
• Critical Decision Making with Information Technology: From monitoring targets across departments to validating long-term plans and ensuring compliance with healthcare regulations, SumTotal’s Strategic Workforce Analytics healthcare software solution provides a complete, embedded analytics product to help you meet your healthcare compliance and business objectives.

Complete Workforce Management Software System Capabilities

• Control Medical Staffing Costs: How can you account for every dollar spent on every workforce activity and then link those costs to specific departments? With the SumTotal Workforce Management healthcare software solution, you can automatically factor in different wages, premium pay, or partial shifts, while ensuring that bids for new business or contract renegotiations are profitable and accurate.
• Increase Employee Productivity: Incentive programs for employees — pay for performance in healthcare — have been known to significantly increase employee productivity. Many healthcare organizations have their workforce management data in various applications — such as healthcare management systems, routing, and electronic onboard recorders — but lack the information to execute. The SumTotal Workforce Management software solution is a centralized application that collects and transforms this business intelligence data into meaningful information and then applies complex work and pay rules to create accurate, effective incentive programs for employees. With the SumTotal Workforce Management healthcare software solution, supervisors and managers can find, diagnose, and solve workforce-related problems before they impact service levels and quality of care. The software will also identify actual time worked as well as nonproductive time associated with scheduled breaks, material delays, or any uncontrolled incidents.
• Deliver Quality Service: The intersection of healthcare delivery and workforce allocation defines success or failure for healthcare organizations. So, when it comes to making sure critical tasks are done by qualified medical staff – such as patient scheduling and post treatment care services, SumTotal’s Workforce Management solution can help ensure healthcare professionals are correctly scheduled and deployed to meet the predicted demand. However, even the best-planned schedules can come undone when volume of incoming patients spikes or forecasts change on-the-fly. SumTotal’s Workforce Management healthcare employee scheduling software solution gives managers the visibility to see where they’re in danger of falling behind throughout the day, with the tools to reassign resources where they’re needed most and improve the quality of patient care.
• Minimize Safety & Healthcare Compliance Risk: Automatically track incidents, generate warning letters, provide audit trails for actions taken, and have it all tied directly to an employee’s record. With SumTotal’s Workforce Management healthcare software solution, you can also capture and report on all hours worked, including hours of service rules, while setting alerts and reminders for when licenses are nearing expiration or recertification is required. SumTotal will also let you correctly identify and align professionals with appropriate certifications, training, and licenses, as well as track adherence. SumTotal’s Workforce Management solution can help you have the right people where and when you need them most.
• Healthcare Compliance with Bargaining Unit Work, Leave & Pay Rules: SumTotal’s fully-integrated, end-to-end healthcare talent management software solution removes the headache of trying to manually comply with complex regulatory, work, leave and pay rules; along with the resultant grievances, fines, and employee relations issues. Let us help make your healthcare staff more engaged and productive.