Phoenix & Preference - Education

Our philosophy towards learning is to give you total control over the 5Ws (Who should learn, What to learn, When to learn, Where to learn, and Why to learn). To this end, we offer education classes that will make the implementation of your product a success.

For more information, please contact Christie Davis at 614.781.7270.

SumTotal Onsite Workshops

SumTotal offers the following classes at customer sites (click on the workshop for additional information).

PREFERENCE® Writer Workshop (2 days)
Introduces the capabilities of on-line reference. Covers the basic components of a reference volume: table of contents, index and reference information. Provides hands-on experience in creating an on-line reference volume. Explores the potential of hypertext links to improve volume accessibility. Examples of effective on-line documentation styles and standards are integrated into the class materials.

PREFERENCE® Concurrency Workshop (2 days)
Introduces the benefits of concurrent help in on-line application systems. Discusses smart help and context sensitive help, such as reader's field and cursor block help rules. Covers the guidelines for writing appropriate decision rules. Using hands-on format, students will develop complete help for a hypothetical on-line transaction. This class may be presented as an onsite class. When it is presented as an onsite course, the customer may choose to add an optional third day for an additional charge. This customized third day provides the participants with additional hands-on experience in creating concurrent help rules and textual material, using their own application screens.

PHOENIX® EASE Author Workshop (2 days)
Introduces the components of the EASE Author system. Provides hands-on experience in creating a Computer-Based Training (CBT) course. Covers all aspects of the EASE system, including author, instructor, and student modes.

PHOENIX® EASE Advanced Workshop (1 day)
Reviews components of the EASE system. Introduces tips and short-cuts for answer analysis. Includes hands-on experience in creating stacked simulations and questions with advanced answer analysis. Provides an opportunity for participants to obtain individual assistance with their own CBT courses.

PREFERENCE®/PHOENIX® Supervisor Workshop (1 day)
Concentrates on the role a supervisor plays in the day-to-day maintenance of a PREFERENCE/PHOENIX system. Discusses various on-line commands for system administration and provides exercises to troubleshoot problems. Provides definitions and examples of available reports and batch utility programs. This workshop is applicable to PREFERENCE-only, PHOENIX-only and combined PREFERENCE/PHOENIX systems customers.