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Docent-Click2learn Merger Receives Frost and Sullivan's 2004 Competitive Strategy Award

Pairing of industry pioneers recognized for capturing market share and creating unprecedented “alpha-leader” in the learning market

MT. VIEW, CA and BELLEVUE, WA (March 15, 2004) -- Docent, Inc. (NASDAQ: DCNT) and Click2learn, Inc. (NASDAQ: CLKS) leaders in the business performance and learning technology industry, today announced that, in a study entitled “The US e-Learning Market,” global market research and growth consulting leader Frost and Sullivan, has awarded its 2004 Competitive Strategy Award to the new company resulting from the upcoming Click2learn-Docent merger.

The Frost and Sullivan Competitive Strategy Award recognizes companies that have taken advantage of recent market changes to introduce new methods of capturing and solidifying market presence. The award also rewards organizations that have executed an innovative strategy within the existing competitive landscape, empowering the company to overtake the competition. Frost & Sullivan analysts expect such innovations to produce lasting, precedent-setting trends in the industry.

“In the face of a market that is deeply fragmented, the strategic move by Click2Learn and Docent to form a new company through this merger of equals is expected to create an “alpha-leader” in the e-learning market, a phenomenon hitherto unseen,“ said SV Purushothaman, industry analyst for multi-media conferencing and collaboration at Frost and Sullivan and author of the report. “With combined R&D investments and positive cash flow, the combined company is expected to position itself as a strong competitor in the e-learning infrastructure market.”

In its evaluation, the report also noted many of the strengths that the combined company will bring to the marketplace, including a lengthy roster of global customers and a comprehensive product and services offering including the industry’s only complete enterprise application suite combining LMS, LCMS, Virtual Classroom and analytics on a single, integrated platform.

According to Purushothaman, “The Click2learn-Docent merger is most likely to provide the skeptical e-learning buyer market with a comprehensive set of solutions ranging from LMS to analytic tools and will back it up with excellent professional and customer service. The two companies have impressive customer bases and, in combination, will serve more than 600 customers with 40 percent of the Fortune 50 and 35 percent of the Global 50 companies. The combined company also will have a strong distribution network and an impressive list of partners. We expect this move to result in increased revenues for the newly formed company owing to the synergies from the strengths of both the parent organizations.”

For more information on the 2004 Competitive Strategy Award and the US e-Learning Market study, visit the Frost and Sullivan website at www.frost.com

About Click2learn

Click2learn (Nasdaq:CLKS) is the recognized leader in enterprise productivity solutions for Global 2000 organizations and government agencies seeking to improve business performance and workforce productivity. Using Click2learn's Aspen Enterprise Productivity Suite(TM) and ToolBook authoring solution, many of the world's best-known corporations improve sales force readiness, achieve and demonstrate regulatory compliance, improve speed and quality of customer service, and educate customers and partners, while at the same time realizing significant cost savings. Click2learn's clients include such industry leaders as Accenture, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, and Pfizer. Based in Bellevue, Wash., with offices throughout the U.S., Click2learn (800.448.6543) also is represented in Europe, Australia, Japan and India.

About Docent, Inc.

Docent, Inc. (Nasdaq:DCNT) is a leading provider of integrated software solutions proven to directly drive business performance through learning. Docent solutions for sales performance, product launch, channel effectiveness, customer education, compliance, ERP/CRM implementations, and other business priorities are enabled by the industry's most comprehensive suite of business performance management applications, industry-specific content, and world-class services. Solutions are tailored to address the unique requirements of vertical markets, including government, life sciences, energy, high tech, telecommunications, financial services, retail and manufacturing.

Docent outperforms the industry in customer satisfaction benchmarks, delivering compelling and measurable ROI to blue chip customers such as Cingular Wireless, Harley-Davidson, Wachovia Corporation, Lucent Technologies, Kelly Services, Eaton Corporation, D&B, Halliburton, Rockwell Collins, and Bechtel Group, Inc. Docent partners with the world's most prominent systems integrators and business process outsourcing providers, including Accenture, Exult, IBM Human Capital Solutions, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is distinguished as a leader by Gartner in the 2003 e-Learning Suites and LMS Magic Quadrants, and by the META Group in the 2003 METAspectrum report on learning management system vendors. Docent is headquartered in Mountain View, California, with other offices throughout the United States, Europe and Asia-Pacific.

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