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OCT/NOV 2007

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Tell Us Your SumTotal Success Stories

 

60 Second Survey

Are you interested in joining a virtual SumTotal User Group on Second Life?

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**All Entries will be entered into a drawing to win a FREE seat to TotalConnection 2008!**


In The News

 

Oct 30, 2007 - SumTotal Transforms E-Learning for Tencent, One of China's Largest Internet Brands

Oct 11, 2007 - SumTotal Gives HR Pros Way to Rapidly Deploy Performance Management Software

Oct 10, 2007 - AGCO Corporation Selects SumTotal Talent Management System

Oct 2, 2007 - CourseUp! Opts for SumTotal’s ResultsOnDemand


User Groups & Roundtables

 

30 Nov - SumTotal Gov’t Forum, Orlando, FL

 

29 Nov – Pathlore LMS SoCAL

 

Nov 07 – Pathlore LMS Michigan

 

24 Jan – Pathlore LMS East Coast

 

SumTotal CPC: User Discussion Forums

 

Industry Roundtables:  Forum Notes (9/20) on CPC

Financial Services
Healthcare
Pharmaceutical
Retail
Transportation Services
Automotive & Manufacturing
Energy & Utilities
Government (Fed/State/Local/Education)

Events/Webinars

  Tradeshows
 

DevLearn 2007
Nov 5-8 - San Jose, CA
Booth #315

I/ITSEC 2007
Nov 26-29 - Orlando, FL
Booth #4117

  Web Seminars
 

SumTotal’s Software-as-a-Service Solution - November 13

SumTotal’s Software-as-a-Service Solution for Performance Management   (recorded 10/25)

Learning and the Emerging Workforce (recorded 10/16)

  Live Demo
 

Take the hassle out of performance appraisals and drive business results with SumTotal’s TotalPerformance.

Reserve your seat at the live demo!

Upcoming dates:

8 November -
10:00am PT, 1 pm ET

15 November –
1:00 pm PT, 4:00pm ET

29 November -
10:00am PT, 1 pm ET

6 December -
8:00am PT, 11 pm ET


PLUS, Are you searching for an employee performance management solution? Check out the new Request for Proposal Template (NEW).


Resource Hotlinks

SumTotal CPC

White Papers

Upgrade Orders - 6.6

Public Training

Technical Support

Product/Documentation Suggestions

Pathlore Customer Zone


Alliances

 

Asia Pacific 

 

Europe, Middle East and Africa 

 

Latin America

 

North America


Contact Us

  Worldwide Numbers
  Contact the Editor

Subscription Info

 

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Welcome to the Oct/Nov 2007 issue of Total*Connect, your SumTotal e-News delivering the latest product news, events, updates and customer connections.

 IN THIS ISSUE

TotalConnection ’07 Highlights

Pathlore Hotfix Service Now Available

New ResultsOnDemand Trial Site Unveiled

WANTED: Topics for “Ask the Expert” Series II

Pathlore LMS Training – Gear Up for 2008

What’s New on the CPC: User Forum Topics & More

 
 

TotalConnection ‘07 Highlights

Web 2.0, Learning on Second Life, and even Armadillo Races… were talk of the town at this year’s annual user conference.  400 attendees gathered at the Dallas Hilton Anatole to experience what TotalConnection is all about… networking, sharing of ideas, challenges. successes, and of course sampling the fabulous food!

This year’s conference was a resounding success thanks to all the attendees and an impressive line up of SumTotal Solution Partners.  Miss getting to visit with them at the Showcase?  Be sure to drop by the new Virtual Showcase for more.

Conference highlights include:

  • Keynote John DiBeneditto, former VP of Talent Management at Wal-Mart, gave an insiders look transforming Talent Management at the World’s Largest Retailer.
  • Keynote Cushing Anderson, IDC with a critical look at Trends in Development: The Rebirth of the Career Mindset.
  • Giving Talent Management a Second Life, as presented by keynote Thomas Brewer & Kate Brown of IBM, raised eyebrows and the bar at thought-provoking use of virtual worlds for managing learning.
  • What’s New in Pathlore LMS 6.6 and announcement of official December release/ship date.
  • Pathlore LMS User Group with candid feedback and product roadmap updates.

» Conference Website & Presentations

Access to the 35+ presentations are available to all attendees for download at www.totalconnection2007.com.   If you were a conference attendee, and need a copy of  your ID and password, please email us today at: totalconnection@sumtotalsystem.com.

» Connections Continue . . . Networking List, User Forums & Roundtables

The best practice sharing continues with the conference networking list, user forums, and quarterly Industry Roundtables.  Whether by platform or industry, new discussions await your participation out on the CPC.  Click here to learn more.

» TotalConnection 2008

Site search and program planning are already underway.  If you didn’t get a chance to provide us with your evaluation and ideas for 2008 it’s not too late - click here and complete the online survey.  Didn’t attend? Tell us why, along with ideas that would get you to TotalConnection ’08 next fall.  

   

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Pathlore Hotfix Notification Service Now Available

At the recent Pathlore LMS User Group forum, hosted at TotalConnection 2007, a new service was unveiled to all SumTotal’s Pathlore users.   For the first time, customers can “opt in” to be notified whenever a product hotfix for Pathlore LMS is released.

Along with a revamped downloads page, and shorter turnaround times for hotfix download availability, this new communication service will help keep customers informed about the latest fixes and improvements to their Pathlore LMS.

Ready to join?  To add your name to the new notification service, simply point your browser to:

>> http://www.pathlore.com/hotfixes/default.aspx

Complete the online request form (see sample), making sure to enter the email address you wish the notifications to be sent to:

  • Enter your name and company information
  • Choose the LMS version(s) for which you wish to receive hotfix notifications
  • Click “Save My Settings”, and you’re immediately added

If you have previously signed up, and wish to review your current settings, you can do that as well -- just click the “Display My Settings” button after typing in your email address.

Now whenever a new product hotfix is released for the versions you selected, an email will be sent to the email address you specified. The email will include the link to download the hotfix.

Tell Us How It’s Working

Please let us know your feedback, or if you have any problems using the service. Email Tech Support at Techsupport@sumtotalsystems.com.

   

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New ResultsOnDemand Trial Site Unveiled

At the recent user forum we heard from many Pathlore and OnTrack customers interested in experiencing ResultsOnDemand, SumTotal’s Software-as-a-Solution offering, first hand.

Well, we are excited to announce that a new online Trial Site has been developed to allow customers hands-on experience so they can learn more about this new rapidly deployed solution with configurable, best-of-breed functionality, based on the best-practices of hundreds of companies.

As a migration path for Pathlore & OnTrack users, ResultsOnDemand is an ideal solution for organizations who want to quickly implement the learning management system without having to host the application internally.


Click to pre-view new Trial Site

Take it for a 30-day test drive!
Signing up is quick and easy, and once you do, you'll be able to put ResultsOnDemand – Learning to the test:

  • Load and launch online learning content
  • Add new users to the site
  • Act as an administrator, manager, and learner
  • Access step-by-step tutorials, whitepapers, webcasts
  • …and more
>> Head to: http://trial.sumtotalsystems.com/trialsite

Want to learn more about ResultsOnDemand? Visit http://www.sumtotalsystems.com/rod or contact your SumTotal Account Executive today.
   

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WANTED: Topics for “Ask the Expert” Series II

By popular demand, a new round of “Ask the Expert” sessions are in development – BUT – we need your ideas on the topics of most value.   Yes, that includes Pathlore LMS related topics.

We want to help keep the learning going!   Send along your topic ideas for these complimentary learning opportunities.   The “Ask the Expert” series, launched in fall of 2006, deliver interactive 90-minute sessions designed so YOU, and your peers can ask questions of SumTotal experts -- around a variety of key topics.

Topics* featured in the 2006-2007 series included:

  1. Managing Your Business using e-Commerce
  2. Intro to ResultsOnDemand
  3. Implementing a Multi-lingual Environment
  4. Compliance Reporting in TotalLMS

» New Topic Ideas Wanted!

Now it’s your turn to feed us topics you want to learn more about.  What would you like to “Ask the Experts”?  Tell us today by answering our quick 1-minute survey.

*Stay tuned to your e-mail inbox for new topic and date announcements.  Missed a topic from 2006?  Each session is recorded and available for playback on the SumTotal Customer Productivity Center (search on “experts”).  Drop us a line if you need your CPC ID & Password.

   

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Pathlore LMS Training Classes – Gear Up for 2008

Are you and your team looking to refresh your skills on the Pathlore LMS?  Have new hires you want to get ramped up for 2008?  If so, did you know that SumTotal offers a series of Pathlore LMS classes available for onsite delivery by one of our Pathlore LMS product specialists - with years of PathLMS experience!  Here is a look at classes currently offered:

System Management - Pathlore LMS 6.5
This three-day, hands-on workshop provides basic instruction on the set-up, use of, and ongoing maintenance of Pathlore Learning Management System (LMS) 6.5. The focus of the workshop is on the LMS Database Utility application and the Web-based System Center.

Training Administrator Fundamentals - Pathlore LMS 6.5
This three-day workshop provides basic instruction on how to use the Administration Center applications in Pathlore Learning Management System (LMS).

Crystal Essentials for LMS Reporting
This course is geared for those who want to learn how to create reports using Crystal Reports 10, a robust third-party reporting tool that can create reports with high, custom levels of sophistication and creativity.

Gap Analysis (GA)
This course is for experienced users of Pathlore LMS who will be using Gap Analysis to analyze delivered training and to manage mandatory training programs such as certification programs or management development programs.

Learn More
Each of these classes will also be updated in January with the release Pathlore LMS 6.6!  Contact your SumTotal Account Executive today for more detail on Pathlore training at 1-866-SMTOTAL.

   

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What’s New on the CPC: User Forum Topics & More

As a SumTotal customer did you know that the Customer Productivity Center provides access to the latest documentation on the SumTotal platform, links to new events such as TotalConnection, Ask the Expert sessions, and the ever growing online user forums?   It's true, here’s a look at the latest additions:

New documents posted: 

  • Starter Kit – SumTotal Suite
  • TotalLMS 7.6 User Guide HTML page – one stop shop to all 7.6 user documentation

TotalPerformance User Guide and System Requirements

  • ToolBook Quick Reference Guide

Plus handy resources like:

  • The CEO’s Guide to Talent Management
  • Talent Management Terms and Definitions
  • Nine Best Practices for Effective Talent Management

Click to view CPC home page

» Missed the Connections at the User Conference?

Share your ideas and best practices with fellow users out on the User Forums. New discussions include:

Pathlore LMS:

  • Curriculum, Gap Analysis Reporting & Manager Center: How to show curriculum requirement compliance progress
  • Curriculum Completions
  • Pathlore LMS integrated with e-Commerce Tools
  • Function Call psSetVariable
  • Bay Area Job Opportunity- Pathlore LMS

General Forum:

  • Upgrade from Pathlore 5.5 sp2 to sp3
  • Time Zone ILT Courses
  • Adobe Connect/Macromedia Breeze Content Publishing


Click to view Pathlore Forum

 

» Need Your CPC Password & ID?

Click here to submit your request for a User Name and Password. Access to the site is available to all users with active SumTotal Support plans.

   

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Reminder: Daylight Savings Change – November 4!

The end of Daylight Savings Time (DST) is just around the corner.  Luckily everything you needed to do to prepare for the November 4th time change was handled with the hotfix application issued back in March.  A few important notes:

  • If you applied the DST patch to your Pathlore application earlier this year (this was done automatically for hosted customers), that patch accommodates both the earlier start date and later end date to DST and no further action need be taken for this year or beyond.
  • If you are using Virtual Classrooms or Outlook integration and you are running Pathlore LMS release 6.5 sp5 please make sure you have PRN394 applied as this addresses those earlier changes.
  • To download a hotfix go to the support site at: http://support.pathlore.com
  • If you desire more details, please reference the Daylight Savings Time Support Statement link available on the home page of the CPC

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