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APRIL 2007

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Tell Us Your SumTotal Success Stories

 

60 Second Survey

Which industry analyst would you most like to hear speak at TotalConnection'07 (Dallas: 9/19-20)?

Click to Respond

All responses are confidential

Results from the Survey to be highlighted in the May issue.

**Participate and be entered into a drawing
for a $50 Amazon Gift Certificate — Winners Announced in July**


  Congratulations! 2007 Q1 Survey Prize Winners:
 

Susan Hegedus
Univ. of WI, Oshkosh

 

Cathy Cook
Marriott

 

Brian Neumann
Agentrics

 

Lois Kuck
LexisNexis

  Each winner will receive a $50 Amazon.com Gift Certificate.

In the News

 

University of California Selects SumTotal Software to Manage Systemwide Learning

  Intrepid Selects SumTotal as Technology Partner for Learning Outsourcing Offering
 

SumTotal and HP Education Services Deploy Learning System for Singapore Prison Service

 

World’s Largest eLearning Professionals Group Gives SumTotal Top Honors for Customer Satisfaction and Market Share, High Marks for ROI

 

SumTotal Signs New Gold Implementation Partner in Austria

 

Training and HR Execs Give SumTotal Top Marks in Customer Satisfaction Study


Industry Roundtables

 

Pharmaceutical
15 May: 9am PT

Healthcare
15 May: 11am PT

High Tech & Telecom
17 May: 9am PT 

Financial Services
12 June: 9am PT

Retail & Manufacturing
14 June: 9am PT

Government
14 June: 11am PT

Transportation & Utilities
19 June: 11am PT

New Roundtables:

Performance Mgmt.
17 May: 11am PT  NEW

LCMS
19 June: 9am PT  NEW


Events/Webinars

  Tradeshows
 

WorldatWork Total Rewards Conference & Expo 2007
6-9 May, Orlando, FL
Booth #204

ASTD 2007 International Conference & Expo
4-6 June, Atlanta, GA
Booth #1100

>> Visit us in Booth #1100. Free expo passes available.

SHRM 2007 Annual Conference & Expo
24-27 June, Las Vegas
Booth #2029

  Webinars

ResultsOnDemand - Getting the Best LMS at a Price that Won't Blow your Budget

  Recorded Webinars

Talent Management

Employee Performance Management

Learning Management

Extended Enterprise

  Live Demo
 

Learn how to take the hassle out of performance appraisals and drive business results with TotalPerformance.

Reserve your seat at the at the live demo webcast!

Upcoming dates:

3 May – 6 am PT,
9 am ET, 1 pm GT

3 May – 1 pm PT, 4 pm ET

10 May – 11 am PT,
2 pm ET


White Papers

 

Calculating the ROI of a Learning Management System - How ResultsOnDemand changes your organization’s equation

 

The Value of Total Performance

 

The Emergence of Talent Management


Product Hotlinks

SumTotal CPC

Product/Documentation Suggestions

Public Training

Upgrade Order


Alliances

 

Asia Pacific 

 

Europe, Middle East and Africa 

 

Latin America

 

North America


Contact Us

  Worldwide Numbers
  Contact the Editor

Subscription Info

 

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Welcome to Total•Connect, your monthly SumTotal e-News delivering the latest product news, events, updates and customer connections.

 IN THIS ISSUE

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Product News: PathLMS 6.6, Hotfix Roll-up, ROD

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TotalConnection: Call for Presenters & Keynote Survey

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Pathlore LMS User Groups: Upcoming Meetings

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Events: “Ask the Expert”, Roundtables, Webinars ...

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Integrated Employee Performance Management

 
 

Product News: Pathlore LMS 6.6, 6.5 SP5 Hotfix Roll-up, ROD

» Pathlore LMS Release 6.6: Around the Corner

Spring has arrived and with it comes the approach of the new Pathlore LMS version 6.6. Scheduled for summer delivery, this new 6.6 release for users of Pathlore LMS Enterprise, LMS Classroom and LMS Registrar®, focuses on one central theme “YOUR Product Suggestions”. These popular 6.6 enhancements fit into several smaller “themes”:

  • Usability
  • Configurability
  • Mail
  • Security
  • Compliance

Click here for a closer look and update on headed your way in 6.6.


» Reminder: LMS 6.5 SP5 Roll-up Available

Did you get the news? Last month a new Hotfix Roll-up for Pathlore LMS 6.5 Service Pack 5 (SP5) was made available on the Pathlore Support Portal! Get your update today and head to:

http://support.pathlore.com.

This roll-up fix for 6.5 SP5 includes 49 hotfixes – a compilation of all updates – issued since the release of SP5 last fall.  This “Roll-up” includes all fixes up to PRN377.   Instructions are available with the download and can be found:

  • Under the DOWNLOADS link
  • Click the PRODUCT PATCHES link on the left.
  • Need assistance? Contact our support team today at: 800-932-6322.

You’re monthly e-news will continue to delivery updates from our support team announcing the latest hotfix updates and download instructions. PLUS, stay tuned for more info on a new automated support notification email system in development.

Submit Your Ideas Today!

Have a product or documentation suggestion you’d like to tell us about?  Be sure to use the online form today:  http://www.sumtotalsystems.com/support/prod_sug-form.html


» ResultsOnDemand (ROD) Management Services: End-User Support

We manage the technology. You manage the talent.  Is your organization considering moving to a SaaS supported LMS?   If so, be sure to talk with your SumTotal Account Executive about SumTotal’s ResultsOnDemand (ROD) offering.  

Our experienced ROD team helps you manage and support your learning and talent management platforms so you can focus on delivering results to your organization.  ROD automatically provides managed software upgrades, hosting, and administrative technical support (tier 2) to all of its customers. In addition to ROD’s core services, SumTotal offers a supplemental support package for end-users. 

With SumTotal’s Managed Service offering, dedicated ResultsOnDemand support staff will provide your users:

  • Prompt and welcoming customer service
  • Extensive knowledge and proficient use of SumTotal’s powerful ROD suite to help explain feature functionality and coach users on their use
  • End-user help desk support with creative trouble shooting/problem resolution skills to isolate support needs and solve customer needs

PLUS, Tier 1 End User Support is provided:

  • 9 am -6 pm EST, Monday – Friday (Excluding major U.S. holidays)
  • Via phone or web form depending on the customers preference
  • Currently in English only

Ready to Learn more?

Be sure to check out the new ResultsOnDemand ROI and SaaS White Papers or download the product brief today.

6.6 & ResultsOnDemand Headed to Pathlore LMS User Groups:

Interested in “seeing” 6.6 and ROD in more detail? Be sure to check-in with a Pathlore LMS User Group near you to see if a SumTotal Demo is scheduled — and if not — how you can help. Get Involved!

See ROD in Action:

Can't wait to see ROD? Matt Wilkenson, Director of ASP Solutions for SumTotal Systems will be presenting information about the benefits of SaaS as well as a demo of ResultsOnDemand. Register Today.


   

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TotalConnection '07: Call for Presenters & Keynote Survey

» TotalConnection 2007

  • Where: The Hilton Anatole Dallas, Texas
  • When:  September 17-20
    • Pre-Conference Workshops: Sept. 17-18
    • Conference: Sept. 19-20

Highlights for this year’s premiere networking event include: customer presentations demonstrating achievements using SumTotal solutions to solve business and industry challenges, product feedback sessions direct with SumTotal experts, expanded solutions showcase, and much more.

Join the TotalConnection Team – Be a Presenter

Does your organization have a talent management vision, success story, unique application, and/or best practice you’d like to share?  Consider using TotalConnection as your stage – and we can help you tell it!

» Reap the benefits of presentingContact us today for complete details at: totalconnection@sumtotalsystems.com

2007 Keynote Survey

We are lining up all-new sessions, informative panels, and industry experts to provide the latest insights and talent management trends at this year’s users conference. Take the online survey and tell us:

  • Which industry analyst(s) would you most like to hear speak in Dallas?  And on which topic(s)?

New Website and Registration Set to Launch in late May

Stay tuned for all the details.  Have questions? Want to make sure you and your team members are on the mailing list to receive the official TotalConnection announcements?   Drop us a line to: totalconnection@sumtotalsystems.com today.

   

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Pathlore LMS User Groups: Upcoming Meetings

Did you know that for over 14 years LMS users across the U.S. have discovered that one of their best resources for information, best practices, and collaboration is in the company of fellow users.

No matter what level user you are, Pathlore LMS User Groups welcome you! Come network with fellow LMS users, share ideas, and learn from the successes of others.

PLUS, don’t miss the upcoming group meetings featuring presentations by SumTotal showing the latest look at 6.6, your LMS roadmap and the new ResultsOnDemand offering.

» Get Connected – Upcoming Meetings:

Wisconsin –  May 14:
Mark your calendar Featuring SumTotal. RSVP Today   

PacificNorthwest ― May 17:
Don’t Miss the Meeting. RSVP Today

Minnesota ― May 21:
RSVP Today – Featuring SumTotal. Learn more

Southern ― California ― May 25:
KnowledgeSurfters Welcome SumTotal.  RSVP Today

East Coast ― July 17:
Don’t Miss the Meeting. Join Today


» Wanted: NEW Groups Seeking Member Interest

Share. Learn. Succeed ― Join a Pathlore LMS User Group
Drop by the community section of the Customer Zone for complete User Group meeting information.

 
   

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Events: "Ask the Expert", Roundtables, Webinars ...

» “Ask the Expert” Spring/Fall Topics

Don’t miss the upcoming Spring/Summer line-up for the “Ask the Expert” series.  These complimentary two-hour sessions are designed to provide you and your peers with the opportunity to ask questions of SumTotal experts on popular SumTotal 7 topics. 

Upcoming Topics/Dates:

TOPIC DATE
Fulfillment Links vs. Subscription Links 16 May
Generating Exception Reports 13 June
Working with SumTotal Systems – Data Center and Technical Support 18 July

Each session is offered at 9:00am PDT/12:00am EDT

RSVP Today:

Click here to reserve your spot, or drop by the SumTotal CPC for online registration and descriptions located under the Public Training section.  Simply search on “expert”.  Missed a topic? Head to the CPC to review the list and recorded versions available.

Pathlore LMS Users! Seeking New Topics for Fall:

Help us help you get more comfortable with your LMS or other SumTotal solution! If you have a topic you’d like to see offered in the “Ask the Expert” series this fall, click here and let us know!


 » Roundtables

New Dates. New Additions! Mark your calendar and join your peers at the next round of SumTotal hosted roundtables – now featuring two new topics: LCMS & Performance Management:

Upcoming Roundtable Date Time
Pharmaceutical 15 May 9 PT/12 ET
Healthcare 15 May 11 PT/2 ET
High Tech & Telecom 17 May 9 PT/12 ET
Performance Management - NEW 17 May 11 PT/2 ET
Financial Services 12 June 9 PT/12 ET
Retail & Manufacturing 14 June 9 PT/12 ET
Government 14 June 11 PT/2 ET
LCMS - NEW 19 June 9 PT/12 ET
Transportation & Utilities 19 June 11 PT/2 ET
Don't miss the next roundtable. Reserve your seat today and drop us a line at saleccia@sumtotalsystems.com.

Don’t forget: You can catch the archived recordings and notes posted to the SumTotal CPC.


» Webinars

15 May:  Ethics and Code of Conduct Training: Your Critical Role in Compliance

In the post Sarbanes-Oxley workplace, the critical need for comprehensive ethics and "Code of Conduct" training is placing HR, legal and training professionals at the heart of an organization’s compliance efforts. It is essential for these business leaders to understand the importance of training, and how to provide it to their organizations.  Click here to learn more.


» Spring Trade Show Schedule

WorldatWork Total Rewards Conference & Expo 2007
May 6-9 - Orlando, FL
>> Booth #204

ASTD 2007 International Conference & Expo
June 4-6 - Atlanta, GA
>> Booth #1100
>> Click here for a complimentary expo-only pass (a $25 value), courtesy of SumTotal!   Enter passcode 739 in the “Invitation Number” field.

SHRM 2007Annual Conference & Expo
June 24-27 - Las Vegas
>> Booth #2029

   

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Integrated Employee Performance Management

An integrated Employee Performance Management (EPM) program helps employees understand, manage and even embrace strategic change. EPM helps you cascade business goals throughout the organization, link performance directly to employee rewards, clarify accountability, and track the pace of successful change.

Contact our talent management experts today and find out how you can increase your odds of successfully executing your strategy from the top desk to every desktop.

» See TotalPerformance in Action:

Attend a live demo and explore how TotalPerformance can automate your organization’s employee performance evaluation process, creating huge time savings and driving business results.

  • 3 May –  9:00 am ET, 1 pm GMT
  • 3 May -  1:00 pm PT, 4 pm ET
  • 10 May – 11:00 am PT, 2 pm ET

» Click here to reserve your seat!
 

   

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