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Success Stories

SumTotal's learning management solutions are hard at work for more than 1500 large and small, market-leading companies all over the globe. Scroll down to read some of these real-world success stories.

"We felt if our Commercial organization took the online solution courses via the LMS, then we would see an improvement in their skills, and, ultimately, higher satisfaction among customers."

- Lori Willbanks, Senior Sales Training Manager, Ariba, Inc.

Through in-person workshops delivered at its customers’ sites, the Fidelity Workplace Education Services group (FWES) delivers targeted instruction that empowers employees to take action on their retirement planning.

The main goal of Kia University training programs is to develop dealership personnel skills and knowledge to the fullest, so they have a positive impact on customer satisfaction as based on a set of seven data inputs, including five internal and external surveys. According to the national manager of Kia University, the dealership learning programs have contributed to Kia’s successes.

"The LMS provides us with a single platform for processing the tens of thousands of actions – tracking, registering and delivering learning – necessary to run a world-class training organization. We’ve achieved a great deal and saved a great deal of money along the way.”

- James E. Bauman, Director, NCR University Operations

"When we achieve a 25 percent time reduction across more than 21,000 staff members, we expect to save nearly $5.5 million in terms of productivity."

- Margaret Schulte, Education Manager, SSM Information Center

"Not only did SumTotal offer us everything we wanted, but we were confident they would be in business for a long time to come, which wasn´t how we felt about all of the other firms we met."

- Jay Fernandez, Manager of HRIS, Gundersen Lutheran

"When we chose SumTotal, we were doing more than buying a product and turning a light on. We've been building an infrastructure and helping our employees develop the skills they need to use technology to its fullest."

- Carrie Hankes, Director of Training and Development, Affinity Health System

“After an extensive selection process, SumTotal was proven to be an extremely responsive company to work with and was able to offer the complete integrated solution that we were looking for.”

- Jonathan Dale, Assistant Director, Online Learning

“We believe that customer satisfaction is the key to driving sales from both new and existing customers. The SumTotal solution is the foundation of a strategic initiative that will help us give our employees the skills necessary to provide superior customer service within our industry.”

- Warren Pohl, Manager, Learning Development

“E-learning allows job seekers to begin learning new skills and enhancing their existing knowledge within minutes. The TotalLMS software helps our consultants assess the client’s knowledge and create a personalised programme during the client interview. This instant response encourages better outcomes for job seekers and Jobfind.”

- Julia Kennedy, Training Services Coordinator

“By making training and certification easier and more efficient to access, complete, and report, we enable our multicultural workforce to focus on what is most important: providing our guests with the world-class service, amenities, and programs that have been part of the Holland America Line premium travel experience for more than 130 years.”

- Stein Kruse, President and CEO

“We chose SumTotal after an intensive analysis and trial of the major eLearning vendors in the market as it stood out in regards to flexibility, ease-of-use and scalability. These features are vital to B&Q as we are rolling out our eLearning solution to 28,000 users in more than 300 stores.”

-Steve Hemmant, Project Leader

“We can deliver more, faster, and track everything easier than ever before.”

- Steve Wells, Director, Learning and Performance Group

“There is no doubt that the decision we made to develop an on-line solution to the challenge of individual candidate testing was the right one. The strength of our awarding body business has been built on the proven performance of TotalLMS™. This also provides us with added flexibility to develop new functionality and cost-effective learning programs.”

- Allan Tyrer, Finance Director

“SumTotal's experience and expertise implementing learning solutions within Department of Defense agencies are vital in assisting us with the transformation of our learning initiatives.”

- Upton R. Shimp, Division Chief, Training Directorate

“Employees love the new system. More than half our departments used LMS within the first six months of deployment, and positive employee feedback will help that number to increase rapidly.”

– Barbara White, LMS Administrator, Maricopa County

“For the first time, managers will be able to assess the return on investment of their training activities. In addition, by integrating with our ERP system, SumTotal has significantly reduced the time and expense associated with tracking student information.”

-Mike Miller, VP, Center for Professional Development

"Expanding the use of our LMS to an extended enterprise of distribution channels gave us a consistency of message and education across our internal and external audiences. We were also able to use the LMS to verify and automate our training reports for government regulators."

- David Morrison, Manager, Learning Design, St.George Bank Ltd.

“The company’s main returns have come through the elimination of training-related travel costs and the increased productivity of its sales representatives.”

- Nucleus Research, Research Note D58, December 2004

“Our compliance team agreed that an initiative of this magnitude required an e-learning solution that could easily be configured to address Pacific Life’s unique processes, business goals, product offerings and management development priorities.”

- Justine Milberg, VP, eAcademy

“Even when we looked at our overall WBT and blended curricula, we found that we were delivering it at 51% of the cost to deliver the same content in strictly classroom format.”

- Lynne Kreiner, Corporate Training and Development

“SumTotal is playing a major role in helping Halliburton derive greater value from its SAP Enterprise Resource Planning (ERP) initiative. In the first 10 months, Halliburton delivered more than 133,000 hours of virtual training…contributing to direct savings of $6.6 million on overall training costs the first year.”

“We can get to a very focused level, which adds a lot of value to our employees while saving them from going through more work than is necessary.”

- Jaré Buckley-Cox, Chief Education and Quality Officer

“It was quite an eye opener because people were so caught up being certified, we were not sure that they were really going through the courses or just going through the motions instead. However Symbol University’s competency model and exams proved otherwise.”

- Shafiq Hajee, Director, Education Services