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SumTotal was named one of the “100 Companies That Matter in Knowledge Management.”
Learning Initiative Excellence
SumTotal Systems launched two major initiatives, Total Immersion and Total Satisfaction, both of which drove noteworthy business results, including reduced time to competency for new technical and service employees, improved employee retention and increased customer satisfaction. The programs were conceived and developed by a new Talent Management Group, empowered by senior executives to cut through organizational obstacles and to address the underlying factors of customer satisfaction.
Five Trends in the LMS Market
"Talent and Performance Management: Organizations are looking for ways to manage the entire prehire-to-retire employee lifecycle. Sanjay Dholakia, SumTotal Systems' senior vice president of corporate and business development, maintains that the profile of learning and development within talent management is increasing dramatically because organizations cannot recruit their way out of the acute skills shortages that they will soon face. "In real estate, when you can't build out, you build up," he said. "Savvy employers will build up by increasing their focus on developing their internal talent."
Joining Web 2.0 tools to traditional performance management practices such as the annual review, 360-degree assessments and training, etc. gives employees a sense of independence. They can evaluate their competencies and take actions to improve productivity in a networked way, with peers, managers and colleagues providing support. In this way, Web 2.0 tools and traditional talent management technology mesh, and workers can seek out organizational experts and communities of practice as needed.
Five Organizations Embracing Emerging Learning Technologies - featuring DAC
Army Defense Ammunition Center: LMS/LCMS. The learning management system (LMS) and LCMS have been around for 10 years, but many have integrated more-innovative technologies. The Army Defense Ammunition Center (DAC) evolved from providing CD-ROM-based learning for dispersed personnel to a hosted enterprise-level learning suite that enables images, video, research studies and checklists to be handled as knowledge objects incorporated within the LMS/LCMS system from SumTotal. With the LMS in place, DAC significantly reduced the time and cost of readiness by rapidly developing, delivering, tracking and adapting critical learning and information. Once it creates instructional materials, the only recurring cost is the hosting and licensing fees. This means access to all of DAC's learning modules can be delivered at an annual cost of less than $20 per learner.
Ariba: Growing Sales Skills in Conjunction with LMS Technology
...Willbanks said version 7.5 of SumTotal's software-as-a-service LMS can handle many different media types, and it also offers learning tracks, which allow Ariba to segment learning for similar sales roles with similar competencies according to their specific selling audience. ...
AGCO Corporation has purchased the SumTotal Enterprise Suite™ to deliver learning, manage employee performance and align goals.
The Army You Have
"...DAU has done so. Since 2000, its student throughput has increased from 30,000 or 40,000 a year to now graduating 113,000 students a year. Hardy said much of this increase has come from measuring readiness. "We understand how much we can teach, consult and modernize next year based on the finite resources we have," Hardy said. "Without a system like we've put in place, we wouldn't be able to make a good decision and probably wouldn't complete a lot of what we started, and we'd have cost overruns."
“We entered a situation where a world-class organization, De Beers, had the best LMS money could buy,” said Maritz, “but lacked the vision and resources to leverage it. De Beers saw outsourcing as the way to engage and educate its staff.”
SumTotal Systems has released Version 7.6 of its enterprise offering, which is designed to help executives find talent, identify and fill gaps in a workforce's skill set and recognize and reward employee performance.
Danish health-care company Novo Nordisk purchased licenses for SumTotal's Enterprise Suite, a software platform for managing talent, as well as analyzing, storing, and delivering learning. The system will be used to bring a workplace education and development program to Novo Nordisk's China-based employees.
Those that can teach
The right educational apps can put your employees in the know
...ToolBook remains one of the best simulation and authoring programs when you need to simulate running another program, and as such, it is well worth the money and time invested by instructors.
Volkle said HAL needed a learning management system (LMS) to launch and track its new computer-based training modules. It partnered with SumTotal and installed one training server and one LMS on each ship.
“Our company and other maritime companies in our business have always been required to do a lot of training, and we have international, federal and flag and port state laws that require all kinds of training, as well,” Volkle said. “We have ships in every time zone around the world. Each of those separate LMS servers stores all data onboard that particular ship. Once every 24 hours, any of the delta data that has changed is compressed and sent up to a communication satellite, which beams it back down to the Seattle headquarters, where it goes on the master server. It’s unpacked and then populates the master LMS. I can run reports that are never more than 24 hours old, even though we have employees that are all around the world.”
SumTotal Systems opened an office in Beijing, the company said Wednesday. Mountain View-based SumTotal said the new office is in the Chaoyang District and has signed new customers that include Shanghai Telecom, Liaoning Mobile, a wholly owned subsidiary of China Mobile, Tencent and Shanghai Roche.
Talent Management’s editor writes, “Using SumTotal performance management software, JEA has implemented an individual assessment process that establishes stretch goals directly tied to corporate areas of focus. Individual development plans for each management position assess an individual’s needs and matches those needs with the appropriate training curriculum. This year, … JEA plans to integrate that assessment into employees’ permanent records to determine who in the pipeline is ready for the next level of responsibility.”
According to CLO magazine, “Through a SumTotal platform, Destination [Hotels & Resorts] launched a 360-degree feedback program and multi-rater feedback system to evaluate individuals’ competencies quickly. More than 500 managers participate in the succession planning module, or the ‘My Career’ tab within the platform.”
SumTotal system to be used across UC campuses
SumTotal provides training system to Singapore Prison Service
Says Kenneth R. Weingardt, associate director of the Palo Alto Health Care System's Program Evaluation and Resource Center and the study's principal investigator, "This may be the first time a learning management system has been used to empirically compare different pedagogical approaches."
Learning management systems help states and counties analyze their workforce data
The Mississippi Enterprise Learning Management System — that electronically speeds the registration and approval process for employees enrolled in classroom instruction and more than 4,000 online courses. Smothers said the system, which uses software that SumTotal Systems developed, will revolutionize the way the state administers training for its 30,000 employees.
Rick Williams, Fidelity Investments vice president communications education, said the [SumTotal] LMS serves multiple key purposes. One is that it provides seamless integration of security or protection of privacy along with easy-to-access, specialized information that’s promoted through banner ads, Web-rich e-mails and other communications.
With a SumTotal LMS in place, JPMorgan Chase Card Services trains employees to fill about 20 functions, and average training periods run between five and seven weeks with a 60-40 split between online and instructor-led training.
Wachovia Upgrades Training and Reviews With SumTotal
Wachovia integrates performance management with a learning management system from SumTotal
SumTotal software used in Oklahoma anti-drug training
Mountain View-based SumTotal (NASDAQ:SUMT) said the state narcotics bureau will use part of a suite of software products that deliver, analyze and track training over the Internet.
Area company sells for $12M
According to the Gainesville Sun, "MindSolve becomes SumTotal's Performance Management and Compensation Center of Excellence."
SumTotal Systems buys Mindsolve Technologies for $12M
The Mountain View-based provider of talent management software (NASDAQ:SUMT) said it will pay $5.2 million in cash and 925,000 shares of its stock for the privately-owned Gainesville, Fla-based performance management software company.
Head of the Class
E-learning systems are learning new tricks for keeping up with workforce demands on retailers
E-learning comes of age
As Neil Laird, CFO at SumTotal, explains: "Nearly every company today has an LMS of some kind, be it an enterprise-level one like ours, or a basic Excel-based system. But people are starting to standardise on systems built by two or three main suppliers, and we have replaced a number of small, home-grown systems."
He adds:"Some customers see their LMS as being absolutely mission-critical, and could no more do without them than they could their email system."
NORAD making tech leap
According to the Denver Post, [U.S. Air Force LtCol Doug] Johnston envisions a day when all branches of the military communicate instantaneously with one another. To build his dream, he's using knowledge and learning-management systems that have transformed corporate workplaces.
The company behind the NORAD/Northcom technology, SumTotal Systems Inc., based in Mountain View, Calif., has made significant inroads in Colorado in recent months.
"Information and readiness are what it's all about,'' said Jim Gill, SumTotal's director of government solutions. "And when you stop to consider what (NORAD/Northcom) are commanded to do, it's absolutely crucial that we get this right.''
With the SumTotal LMS in place, Sheetz said, "We are retaining employees during the critical first 60 days, and are retaining them several points higher than we were a year ago."
Multi-Product Learning Solutions: Value and Caution
“I can run a report on the return on investment of the SumTotal system that shows a 1,328 percent return on investment since its inception. Since then we’ve implemented other things, and it’s probably going to be around a 1,400 percent ROI. Is that bogus data? No, it’s not because it’s based on real investments, real dollars that were spent on the system, real results and real savings that we were able to experience as a result of having this multifaceted system in place. It’s based on real dollars.”
SumTotal Vice President of Marketing Jon Ciampi speaks to Fortune magazine about what it takes to get ahead in business.
E-Learning: Make it specific
At U.K.-based Do-It-Yourself giant B&Q, learning support manager Barry Sampson says he has found e-learning content the most useful way to deploy training, using the SumTotal learning management system platform. "We have delivered diversity and sustainability training using this route, for instance," adds Sampson.
SumTotal, HP provide software platform in China
SumTotal Systems Inc. said Thursday it is partnering with Hewlett Packard Co. to provide a learning and talent management system in mainland China.
Does learning need an e?
According to Financial Sector Technology magazine, SumTotal Systems, one of the largest LMS vendors, recently announced a partnership with Google to enable employees to recover information quickly wherever it is stored across the enterprise, on legacy, mainframe or relational databases.
Corporate e-learning goes beyond online learning to embrace all learning types in a blended approach; e-learning becoming mission-critical to performance
SumTotal Systems Inc. said Tuesday it signed a $13 million contract to provide learning and business performance software and services to ExcelleratelHRO.
“Employee development had a different look from store to store because each location took charge of its own education,” explains Frank Zahn, manager of training and development for logistics division and project lead of LMS, Toys ‘R’ Us. “With [the SumTotal] LMS, we hope to have a consistent execution and a consistent rollout with information going out in a structured, centralized wave. The blended learning will create more knowledgeable associates working with our customers.”
Military Training: Lessons for Civilian CLOs
"U.S. military training — in my opinion, the best in the world — played a part in why my soldiers and I were not wounded or killed," writes SumTotal's Jim Gill in the April edition of Chief Learning Officer magazine.
U.S. Army Defense Ammunition Center: Putting Mission-Critical Training Online
“The LMS can prepare students for face-to-face training and also provide a lifeline to their lessons after they get to the field,” said William S. Scott, distance-learning supervisor, Defense Ammunition Center Training Directorate. “This helps students stay connected to their newly acquired skills, and it increases retention. This is crucial to mission readiness and success.”
A Teaching Tool for the Masses
According to Bank Systems & Technology magazine, "New York-based JPMorgan Chase rolled out a new learning management tool from SumTotal Systems. JPMC will use the software to instruct 170,000 employees in 20 countries on job skills, compliance and regulatory issues."
“SumTotal LMS or 'My Learning Connection' as we call it at Wachovia, is the engine we are using to ensure that the right employees undergo the required compliance training for various regulations. We use it for all learning at the company, including training that is not compliance related,” says [Wachovia CLO] Dean Williams.
David Crussell, 44, has been appointed chief operating officer of this business software maker.
Thinking of safety - Computer-based training makes for safer ammo handling
At the U.S. Army Defense Ammunition Center (DAC) in McAlester, Okla., Web-based training is helping instructors teach safe handling of ammunition, at much reduced risk and cost. In other words, fewer bangs for less bucks.
Unexpected Departures Make a Plan B Crucial
Two small software firms joined in March 2004 to create SumTotal Systems Inc. The idea was to achieve greater scale for the new company, and make it an industry leader selling products that help companies train employees. By the fall of 2005, the Mountain View, Calif., company had its first profitable quarter and record revenue.
HRO Today magazine taps SumTotal as the world's top provider of training and development outsourcing.
“This solution supports effective, convenient and broad-reaching training, which will enhance our skills to quickly identify, investigate and respond to public health emergencies,” said Gayle Kenny, the state health department’s education and training manager, in a prepared statement.
"I am delighted to move into the SumTotal CEO role on a regular and full-time basis because of the immense opportunity to expand our results-oriented solutions for our customers," Mr. Fowler said.
Handling the Reins; Some Managers Foster Growth to Harness Employees' Potential
"While in the past it's been seen as a necessary evil, more and
more we're seeing companies recognize the impact learning can have on
the strategy and success of a business," said Kevin Oakes, president
of SumTotal Systems Inc., which creates and sells training software to
businesses.
According to KMWorld magazine, "E-learning is integrating collaboration, enterprise content and management and other technologies typically associated with knowledge management. ... That broad usage is increasingly positioning learning and its supporting technology as mission-critical."
Workforce Management magazine reports, "With its acquisition of Pathlore complete, SumTotal has 1,500 clients, including 60 in the Fortune 100, and 17 million total users."
According to InformationWeek, "The E-learning market, which has had a number of ups and downs over the last several years, is on the upswing again."
InformationWeek notes, "Classroom teaching still has its place, but the trend is toward more blended learning of live instruction and virtual learning, IDC analyst Peter McStravick says. As that happens, E-learning will no longer be just a niche technology but an integral part of the corporate training environment."
The SumTotal Suite is an integrated suite of solutions that includes a learning management system (Total LMS), learning content management system (Total LCMS), information management (Total Information), training analytics (Total Dashboard), collaboration (Total Collaboration), virtual classroom, (Total VCS), performance management (Total Performance) and an offline access module (Total Access).
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